FAQs
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Water Issues: Discolored Water
If you experience discolored water, please run your faucet for 30 minutes if the water has not cleared at this point, please call our Water Plant at 337-313-1153.
Water Issues: Low Water Pressure
If you experience low water pressure, please contact the Maintenance Department at 337-527-4583 or after hours please call 337-527-4550. Please provide the physical address of the location, name, and phone number.
Water Issues: Water Leak
If you are experiencing or notice a water leak, please contact our Maintenance Department at 337-527-4583 or after hour please call 337-527-4550. Please provide a physical address or intersection, name and phone number.
Water Issues: No Water
If you experience no water, please confirm that billing it up to date. If so, please contact the Maintenance Department at 337-527-4583 or after hours 337-527-4550. Please provide the physical address, name, and phone number.
Water Issues: Damaged Water Box
If you water box is damaged, please contact the Maintenance Department at 337-527-4583.
Sewer Issues: Sewer Stop Up
If you experience sewer overflowing out of the sewer pipe in the front yard or toilets not flushing, please call the Maintenance Department at 337-527-4583. If after hours call the Police Station at 337-527-4550.
Sewer Issues: Missing Sewer Cap
If the cap is missing on your sewer pipe at the front of the road, please contact the Maintenance Department at 337-527-4583.
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